QDelivery Delivery Platform Privacy Policy

QDelivery ("QDelivery Delivery Platform"), attaches importance to the protection and privacy of users' ("User") information.

This Privacy Policy ("Policy") aims to inform users about how QDelivery Delivery Platform uses the information it collects, the responsibilities of users, and QDelivery Delivery Platform's rules regarding the protection of confidential information.

Collected Information
Users provide their information to QDelivery Delivery Platform when they want to convey their requests, suggestions, and complaints to QDelivery Delivery Platform or for other reasons. In this case, certain information of the users such as name-surname, contact information, payment information, device location information, request, suggestion, and complaint information is collected.

Our Purposes for Using the Information
The information collected by QDelivery Delivery Platform is mainly used for the following purposes:

- To communicate with users and to finalize users' requests and complaints,
- To improve and develop business activities,
- To ensure business continuity,
- To provide the user's location information continuously to carry out the delivery processes while the application is open and in the background.
- Transferring Your Information to Third Parties


The information you provide to QDelivery Delivery Platform may be transferred to third parties to achieve the above-mentioned purposes. In this context, your information may be shared with our affiliates and suppliers that receive support within the scope of product/service supply. It can also be shared with institutions and organizations.

The information provided by the users will not be transferred to third parties, except for the purposes specified in the texts presented to the users and the conditions necessary for the provision of the service.

Storage and Protection of Your Information
Your information is kept for as long as required for the purpose of collecting the information. If a special period is stipulated in the legislation for us to keep your information, this period is complied with.

QDelivery Delivery Platform takes the necessary technical and administrative measures to protect the systems, servers, and databases where your information is stored against data security threats (cyber attack, hack, etc.).

Accuracy and Timeliness of Information
The accuracy and up-to-dateness of the information provided by the users is the responsibility of the users. Your information must be transmitted to us in a truthful manner and updated in case of a change in your information. You can update the information you have shared with QDelivery Delivery Platform at any time by contacting QDelivery Delivery Platform.

When you provide information to QDelivery Delivery Platform on behalf of someone else, you undertake that this information is correct and that you have the right/authorization to share the information with QDelivery Delivery Platform.

Referrals to Third Parties
The QDelivery Delivery Platform website may refer to third-party links that are not operated by QDelivery Delivery Platform. During your visit to any of the relevant links, you are subject to the privacy policies and terms of use of the third party you visit. QDelivery Delivery Platform is not responsible for the policies and practices of such third parties.

Changes to the Website and This Policy
QDelivery Delivery Platform reserves the right to change, suspend, or discontinue the services, information, images, and other elements offered through the website without prior notice.

QDelivery Delivery Platform reserves the right to make changes and updates to this Policy. It is the user's responsibility to follow the current version of the Policy.

Responsibility
QDelivery Delivery Platform is not responsible for any direct or indirect damages and expenses that may arise as a result of any errors, interruptions, delays, viruses, line, and/or system failures that may occur during the use of the website.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us:

E-mail: sales@qdelivery.app